Understanding our use of cookies and tracking technologies
Last Updated: January 8, 2024
Cookies are small text files stored on your device when you visit our platform. They help us provide, protect, and improve our services by remembering your preferences, maintaining your session, and analyzing how you interact with our platform. Cookies contain information that allows us to recognize you on subsequent visits and personalize your experience.
These cookies are necessary for our platform to function properly. They enable core features such as account authentication, security verification, session management, and access to secure areas. Without these cookies, services you have requested cannot be provided. Essential cookies include age verification status, login credentials, and security tokens. These cookies cannot be disabled without severely affecting platform functionality.
Analytics cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. We use this data to improve site performance, identify popular features, and optimize user experience. These cookies track metrics such as pages visited, time spent on site, navigation paths, and error messages encountered. We may use third-party analytics services that set their own cookies.
Functional cookies enable enhanced features and personalization. They remember your preferences such as language selection, display settings, favorite games, and notification preferences. These cookies improve your experience by reducing the need to re-enter information and maintaining consistency across sessions. While not strictly necessary, disabling functional cookies may limit certain customization options.
Security cookies protect your account and our platform from fraudulent activity, unauthorized access, and cyber attacks. They help us detect suspicious behavior patterns, prevent automated bots, verify legitimate users, and maintain the integrity of our security systems. These cookies are critical for maintaining a safe gaming environment and protecting your personal and financial information.
We work with trusted third-party service providers who may set their own cookies on your device. These partners assist us with payment processing, fraud detection, analytics, customer support, and platform optimization. Third-party cookies are subject to the privacy policies of their respective providers. We carefully select partners who maintain high standards for data protection and privacy.
Common third-party cookies include payment processor verification tokens, fraud detection algorithms, analytics tracking codes, and customer service chat functionality. We do not control how third parties use these cookies but require them to comply with applicable privacy regulations.
Session cookies are temporary and expire when you close your browser. They maintain your active session, remember items in your cart, and preserve your navigation state within a single visit. Session cookies do not permanently store information on your device.
Persistent cookies remain on your device for a specified period or until manually deleted. They remember your login status, preferences, and settings across multiple visits. Most persistent cookies we use expire within 30 days to one year, though some security-related cookies may last longer. You can clear persistent cookies at any time through your browser settings.
Web beacons (also called pixel tags or clear gifs) are tiny invisible images embedded in our platform and emails. They help us understand user behavior, measure email campaign effectiveness, and track page visits. Web beacons work in conjunction with cookies to provide comprehensive usage analytics.
We use browser local storage to store larger amounts of data locally on your device. This includes application settings, cached content, and offline functionality. Local storage persists even after you close your browser and can only be cleared manually through browser settings or by deleting browsing data.
For security purposes, we collect technical information about your device including browser type, operating system, screen resolution, and installed plugins. This creates a unique device fingerprint that helps us detect fraud and unauthorized access attempts without relying solely on cookies.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Browser help sections provide instructions for managing cookies. Popular browsers include:
Within your account settings, you can control certain cookie preferences and data collection options. You can opt out of analytics cookies, customize functional cookies, and manage marketing preferences. Note that essential and security cookies cannot be disabled without affecting platform functionality.
Disabling cookies may significantly impact your experience on our platform. You may be unable to log in, access personalized features, maintain secure sessions, or use certain functionality. Some pages may not display correctly, and you may need to re-enter preferences repeatedly. We strongly recommend accepting essential and security cookies to ensure proper platform operation.
When you first visit our platform, we display a cookie consent banner explaining our use of cookies and requesting your permission for non-essential cookies. By clicking "Accept All" you consent to our use of all cookies described in this policy. You can withdraw consent at any time through your account settings or browser controls. We respect your choices and will honor your cookie preferences to the extent possible while maintaining platform security and functionality.
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our data practices. Significant changes will be communicated through a notice on our platform or via email. We encourage you to review this policy regularly to stay informed about how we use cookies. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.
If you have questions about our use of cookies or wish to exercise your privacy rights, please contact us:
Aurora Lotto Beacon - Privacy Team
Email: [email protected]
Phone: 1-800-AURORA-1
Mailing Address: [Corporate Address]
Response Time: Within 30 business days