How we protect and honor your sacred information
Last Updated: January 8, 2024
Aurora Lotto Beacon ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lottery platform services. By accessing or using our services, you consent to the practices described in this policy.
When you register for an account, we collect personal information including your full name, email address, date of birth, residential address, phone number, and government-issued identification details. This information is required to verify your age, comply with gaming regulations, and process transactions securely.
We collect payment information when you fund your account or withdraw winnings. This includes credit card details, bank account information, and transaction history. All financial data is processed through encrypted, PCI-DSS compliant payment processors and is never stored directly on our servers.
We automatically collect information about your interactions with our platform, including lottery tickets purchased, games played, session duration, device information, IP address, browser type, and operating system. This data helps us improve our services and ensure platform security.
We use your personal information to provide lottery services, verify your identity and age, process transactions, communicate important updates, detect and prevent fraud, comply with legal obligations, and improve our platform. Your gaming activity data helps us identify responsible gaming concerns and provide appropriate support resources when needed.
We do not sell your personal information to third parties. We may share your information with:
We implement industry-leading security measures to protect your information, including SSL/TLS encryption for all data transmission, encrypted database storage, regular security audits and penetration testing, multi-factor authentication options, and strict access controls limiting employee access to personal data. While we strive to protect your information, no internet transmission is completely secure, and we cannot guarantee absolute security.
Under Canadian privacy laws, you have the right to:
To exercise these rights, contact our privacy officer at [email protected]. We will respond within 30 days of receiving your request.
We use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, analyze platform usage, and provide personalized content. You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality. For detailed information about our cookie practices, please review our Cookie Policy.
We retain your personal information for as long as your account is active or as needed to provide services. After account closure, we retain certain information for up to seven years to comply with legal obligations, resolve disputes, enforce agreements, and meet regulatory requirements. Financial transaction records are retained according to Canadian tax and gaming regulations.
Our services are strictly for individuals 19 years of age or older. We do not knowingly collect information from anyone under 19. If we discover that someone under 19 has provided personal information, we immediately delete that information and close the associated account. Parents or guardians who believe their child has provided information to us should contact us immediately.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes by email or through a prominent notice on our platform at least 30 days before the changes take effect. Your continued use of our services after changes are implemented constitutes acceptance of the updated policy.
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Aurora Lotto Beacon - Privacy Officer
Email: [email protected]
Phone: 1-800-AURORA-1
Mailing Address: [Corporate Address]
Response Time: Within 30 business days